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Privacy Policy and Conditions of Use

Privacy Policy

 

At PolyglotsLA.com, we are committed to protecting and respecting your privacy. This privacy policy outlines how we collect, use, and protect the personal information you provide to us when using our website and services. By using our website and services, you agree to the practices described in this policy.

Information We Collect

  1. Personal Information We collect personal information when you register on our website or provide it to us in other ways. The personal information we may collect includes, but is not limited to, your name, email address, phone number, and billing details.
  2. Payment Information When you subscribe to our services, we collect the necessary payment information to process your transactions, such as your credit card details or other relevant billing information.
  3. Usage Information We collect information about your interaction with our website and services, such as the pages you visit, the links you click on, and other actions taken on the site.

Use of Information

  1. Payment Processing and Services We use the personal and payment information you provide to process your payments and provide you with our online Spanish teaching services.
  2. Communications and Notifications We may use your personal information to communicate with you about the services you have requested, such as subscription confirmations, updates or changes to our services, and to respond to your inquiries or requests.
  3. Improving Our Services We use the collected information to better understand how our users interact with our website and services and to improve and personalize your experience at PolyglotsLA.com.
  4. Marketing and Promotions If you have given your consent, we may use your information to send you promotional emails or marketing communications about our services or those of our partners that we believe may interest you. You can opt out of receiving such communications at any time.

Sharing of Information

  1. Service Providers We may share your information with external service providers who assist us in delivering and improving our services, such as payment processors, web hosting services, and data analytics. These service providers may only use your information to the extent necessary to provide the requested services and are obligated to maintain the confidentiality of your data.
  2. Legal Compliance We may disclose your personal information if we believe in good faith that such disclosure is necessary to comply with a legal obligation, enforce our terms and conditions, protect our rights, or defend against legal claims.

Security of Information

We are committed to protecting the security of your personal information. We employ appropriate technical and organizational measures to protect your information against unauthorized access, disclosure, or misuse.

Your Rights

You have the right to access, correct, update, or delete the personal information you have provided to us. If you wish to exercise any of these rights or have any questions about our privacy policy, you can contact us using the contact details provided at the end of this policy.

Data Retention

We will retain your personal information for the time necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by applicable law.

Changes to Our Privacy Policy

We reserve the right to update or modify this privacy policy at any time. We will notify you of any substantial changes through a notification on our website or by other means before the change takes effect. We recommend that you review this privacy policy periodically to stay informed about how we protect your information.

Contact

If you have any questions, concerns, or requests regarding this privacy policy or the use of your personal information, you can contact us using the following contact details:

PolyglotsLA.com Address: [Address] Email: [Email] Phone: [Phone]

Please note that this is a translation and it is important to customize it according to the specific needs and legal requirements of your company and jurisdiction. It is recommended to consult with a legal advisor to ensure compliance withthe applicable laws and regulations.

Conditions of Use

By using the PolyglotsLA.com website and services, you agree to comply with the following conditions of use. If you do not agree to these conditions, we recommend that you do not use our website or services.

Subscriptions and Plans

  1. Single Subscription Each registered user is entitled to a single subscription to our services. Multiple subscriptions under the same account are not permitted.
  2. Trial Plan We offer a free trial plan for new users, valid for one week. This trial plan can only be acquired once per registered user. After the trial week, a paid subscription is required to continue accessing our services.
  3. Business Plan Our business plan is designed for companies and allows for the enrollment of up to 10 people. In the business plan, a single person is designated as responsible for managing the accounts of all other users registered under the same company.

Class Schedules

  1. Class Duration Our classes have a predetermined duration of 30 minutes. For classes requiring more time, two consecutive 30-minute periods can be scheduled, totaling one hour of class. If a student has booked a class time greater than 30 minutes, a 30-minute break will be taken, and the class will continue as necessary.
  2. Appointment Scheduling Users can schedule their appointments with a minimum of 30 minutes in advance. This allows for ensuring the availability of the teacher and proper planning for both parties.
  3. Class Hours Our class hours are available from 5:00 a.m. until 11:59 p.m. in the Bogotá, Colombia time zone. Please consider this time frame when scheduling your classes.

Proper Use of the Service

  1. Compliance with Rules You agree to use our services in accordance with applicable laws and regulations. The use of our services for illegal, defamatory, offensive, fraudulent, or any other purpose that violates the rights of third parties is not allowed.
  2. Personal and Non-Transferable Use Your subscription and access to our services are personal and non-transferable. You cannot share your login credentials with third parties or allow others to access our website or services using your account.

Modifications to the Services

We reserve the right to make modifications, improvements, or changes to our services, including schedules, prices, and features, at any time and without prior notice.

Limitation of Liability

While we strive to provide high-quality services, we cannot guarantee the availability or uninterrupted performance of our website and services. In no event shall we be liable for direct, indirect, incidental, special, or consequential damages arising from the use of our services.

Contact

If you have any questions, concerns, or requests regarding these conditions of use, you can contact us using the following contact details:

PolyglotsLA.com

Please note that this is a translation and it is important to customize it according to the specific needs and legal requirements of your company and jurisdiction. It is recommended to consult with a legal advisor to ensure compliance with the applicable laws and regulations.